PostageAI values customer privacy and has designed a policy to balance the needs of our customers seeking to connect with their target audience and the individual rights of provided by GDPR or related frameworks. Please read the privacy notice below in full as it contains important information that may affect your rights.

We may from time to time review our Privacy Policy and practices to ensure they comply with all legal regulations, reforms, and may alter them without notice to the extent permissible by law.

By using our services, you accept that we are operating under Canadian law and any such requirements for privacy and terms of service shall be held to a standard in the jurisdiction to which we are based out of. We value customer experience and may grant the ability to exercise certain rights to E.U. residents and jurisdictions otherwise explicitly noted.

Collection of Information

We use third-party services in the collection, storage, and processing of your information including the following listed below. By using our website, you are accepting the terms and conditions, privacy policies, and other related notices of our service providers.

Github Read Privacy Statement
Amazon Web Services AWS Privacy
Microsoft Azure Privacy Statement
Google Cloud Platform Privacy Resources
Google Services, including Analytics Privacy Policy
Twitter Advertising for Business General User Privacy Policy

Tracking Technology

We use cookies and similar tracking technology to enhance our services, optimize our products, and deliver great customer experiences. The usage of these technologies may uniquely identify you, your computer, IP address, and usage behavior or patterns of our products and services and patterns across the internet by us or third-party services we use. The acceptance of cookies is implied from your access to our services in jurisdictions whereby no regulatory requirement of explicit acceptance exists. For residents in E.U. economic area or areas requiring acceptance, a notification banner may be displayed on our website and the continued use of our services constitutes acceptance.

We may provide users choice to opt-out of cookies from tracking technology from third-party analytics or related services. Further, certain non-opt out cookies may be required in order to access our application and interact with our software for the purposes of but, not limited to: storing access credentials securely, authentication, session tokens, and related delivery of our services.

Processing of Information

PostageAI collects and processes information for the purposes of delivering our services, optimizing customer experience and fulfilling our contractual or otherwise, legal obligations. The information we hold about individuals constitute legitimate interests as defined by the European Union, including but not limited to any of the following:

Prevention of risk and fraud to our business, entities, services, customers, and related parties therein
General delivery of our products and services including any delivery through third-parties directly or indirectly related to us
Evaluating customer behavior, usage patterns, experiences, using manual or automated processes including artificial intelligence, machine learning or machine tracking technologies that may profile individuals unknowingly
Assessment of our offerings and services for the purposes of constantly refining and improving our products and services
Providing customer service, support, and financial measures related to the delivery of our service including the collection of payments and exercising any required legal measures

Any information provided to PostageAI is done so willfully and lawfully, regardless of whether done so (un)knowingly, the information shall constitute the immediate property of PostageAI for the purposes of delivering our service to you, your customers, and exercising our stipulated agreements. Information shared shall be done so only if in acceptance of our terms of service, privacy policy, and related subscriber agreements.

The collection, processing, transfer, storage and retention of information is done so accordingly with our policies and may constitute risk to your business or operation. Any harm caused is solely the liability of the user. For more information, see our standard liablity disclaimer in the relevant subsections of each agreement.

Transfer of Information

PostageAI may collect, process, transfer, and store information about you or your customers across multiple global regions where are services are available and delivered.

We may offer functionality to geographically restrict the collection of information or to streamline the storage retention period of information, processing of such offerings however is not guaranteed as we may be legally required to hold information in certain jurisdictions.

The transfer of data outside of Europe and Switzerland may be controlled by entities located in other regions, including Canada and the United States, where permitted in accordance with European law. The transfer of such information does not carry with it the liability to hold or process information in a jurisdiction in which it originates.

Protection of Information

PostageAI takes security and integrity of our platform seriously and applies measures, processes, and software technology to guard your personal and financial information. The use of encryption technology with a minimum of SHA-256 is available to all customers or users of our software up to a certain extent whereby, it would result in undue burden to encrypt parts of our software, services, or communications.

The storage, retention, and processing of information is not guaranteed to be free of defect nor are any guarantee or warranties implied or otherwise given, related to the availability, interception, monitoring or republishing of any data transmitted through our networks. To learn more, read our terms of service regarding security measures taken at an ongoing basis and notices related to our service.

General Data Protection Regulation (G.D.P.R.)

Customers that use our Live Chat and Chatbot technology on their website are considered to make available our services to their customers or users. All such parties acting as a receiver or provider of our services shall exercise necessary caution, implement processes and procedures for handling regulatory requirements, publish privacy policy and terms of service notices about the use of our services on their website, including any party that is otherwise a party to our party, ad infinitum.

To exercise individual rights provided to E.U. residents, refer to the relevant informational section in this privacy policy notice.

Children's Online Privacy Act (C.O.P.A)

No part of the service provided is intended for use by children under the age of thirteen otherwise referred to as minors. By continuing to use our service, you agree not to collect, retain, or process information intentionally or otherwise of children aforementioned in this section. Parties are instructed to immediately review their use of information, remove, and discontinue usage of the service involving children. If you are a minor under the age of 13, irrespective of obtaining parental consent, you are not permitted to use any part of our service, do not use our service.

Exercise of Rights

To exercise individual rights granted to E.U. residents under General Data Protection Regulation, submit an inquiry using the provided information. We may be required to verify proof of your government issued identity for purposes of exercising these rights and related rights therein. Information collected will be erased accordingly except wherein we are required to maintain a record of your communication for purposes of excercising rights or other legal matters such as financial or tax purposes. Allow up to 30 business day(s) or to the maximum extent permissible by law to receive a response, this does not guarantee your request will be actioned as timeframes may vary and subject to the maximum permissible timeframe for actioning your request, including any action taken on-behalf of your request without notice or irrespective whether or not you receive a response.

PostageAI reserves the right to prohibit, at our sole discretion, any user or entity permanently from the use of our service(s) as defined in our terms of service or related policies upon exercising rights granted under respective frameworks including, but not limited to any request to data erasure, data portability request, data export request, or otherwise, upon fulfillment of that request in part or whole.

Our information provided below can be used to contact the Data Protection Office (D.P.O.) in regards to exercising any individual rights or related matters therein.

PostageAI [team@postage.ai]

Limitation of Liability

The use of our software and services is bound by our Terms of Service, Privacy Policy and related subscriber agreement(s) as applicable. Under no circumstance shall PostageAI be held liable for any breach of data, exposure of data, customer communication, publishing of information knowingly or unknowingly, resulting in intended or unintended consequences to any user. For further information and stipulations regarding a binding arbitration clause entered into through the use of our services, refer to our terms of service.

======= tags: privacy policy, terms of service

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General Data Protection Regulation (G.D.P.R.)
Children's Online Privacy Act (C.O.P.A)
Exercise of Rights
Limitation of Liability

We may from time to time review our Privacy Policy and practices to ensure they comply with all legal regulations, reforms, and may alter them without notice to the extent permissible by law.

General Data Protection Regulation (G.D.P.R.)

Customers shall exercise caution, implement processes and procedures for processing requests of personally identifiable information and data.

Children's Online Privacy Act (C.O.P.A)

Exercise of Rights

Our information provided below can be used to contact the Data Protection Office (D.P.O.) in regards to exercising any individual rights or related matters therein.

PostageAI [team@postage.ai]

Limitation of Liability

The use of our software and services is bound by our Terms of Service, Privacy Policy and related subscriber agreement(s) as applicable. Under no circumstance shall PostageAI be held liable for any breach of data, exposure of data, customer communication, publishing of information knowingly or unknowingly, resulting in intended or unintended consequences to any user. For further information and stipulations regarding a binding arbitration clause entered into through the use of our services, refer to our terms of service.

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