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Low-Code No-Code Chatbot Builder for Automated Inbound Marketing with Live Chat Messaging

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Getting started with Live Chat and Chatbots

Beginner Tutorial - 2 mins read

Getting started with Live Chat and Chatbots

PostageAI changes the game for chat automation with a brand new drag & drop approach to build LLM powered Chatbots in minutes, and integrates seamlessly across your website or existing business tools like CRMs or ERPs. We know you'll love it because your customers will too. It's the fastest and favorite way for growth minded teams and marketers to bring the power of Conversational AI experiences in delightfully simple interfaces.

Getting setup only takes 5 minutes by creating an account, adding live chat onto your website, and interacting with your first customers in real time. Here's what you'll learn but first make sure you're running Firefox or Google Chrome on a desktop or laptop computer.

Creating a new Team Account



  1. Sign up for PostageAI by opening https://app.postage.ai/auth/signup in your desktop web browser.

  2. Now that you're on Sign Up page, just fill out a couple details including business email address and phone number. Enter a memorable but secure password and remember to write it down to access it later. Our systems are backed by leading cloud security practices with military grade encryption to safeguard data, protecting you and your customers.

  3. Once you've completed this step, you'll be redirected to login page. Enter the access credentials including business email as your username from earlier, click login, and now you're ready to begin.

Pro Tip: If your colleague or another team member has signed up for an account with the same domain name (for example, sar@postage.ai), ask them to invite you to collaborate on projects in a single workspace.

Compatibility: Our SaaS tools for business are designed to be navigated on desktop, making it easier to create chatbots on larger screens. Customers can interact with widgets embedded on your website on Mobile as we've optimized the experience to be cross-compatible for them. It works plug & play with Firefox 91 and Google Chrome 100 or newer versions.

Adding Live Chat

We've crafted an intuitive workflow-driven interface with apps that bundle together seamlessly powering up demanding business communication including: Live Chat, Automated Chatbots, and Internal Messaging. To begin let's add PostageAI to your website, this step is only required once even if you create chatbots later on.

Navigate to Live Chat by opening the app. Click dropdown settings icon in left sidebar and then click configure.

Enter a few details about your website including domain name (ex. postage.ai) which we'll use to analyze and protect customer messages. Make sure to double check spelling and do not input spaces or https prefixes.

On the next step you'll get a code snippet which integrates plug & play on Shopify or Custom Websites by adding into html <head>PASTE_SNIPPET_BETWEEN</head> tag. Its just a simple copy and paste to configure the widget on your website and you're done. We recommend placing the code snippet on top level page, such as layout.html or index.html to make sure its visible across your entire website.

Support We offer technical guidance to help business owners setup, if you have a web developer or agency that manages your website they'll know exactly how and where to paste the snippet.

Pro Tip: Are you a developer? Build ontop of our GraphQL API stack to take full control of messaging pipeline into your custom apps.

Posted on 2024-07-10

Simple Onboarding

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Designed for You

Loved by Marketers

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GraphQL API

Drag and Drop

Conversational AI

Reduce Bounce Rate

Scales with Growth

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Build Amazing Experiences Today

Growth minded teams have made the switch to get more for their inbound marketing spend. Improve conversion and customer journey with AI Chatbots.

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Start Connecting Customers - No Credit Card Required

Live Chat, right on your website

Drop in Live Chat on your website or eCommerce store plug and play with unlimited messages included, scale up to Chatbots for automations when you're ready

Build AI Chatbots

Your Site, Your Customers

You're there for your customers, engage them 1:1 with a Live Chat Widget right on your website for a human touch to sales and customer service.

One Click, Add to Site

Simply copy and paste to add Live Chat to your website, no technical skills needed. It's super easy and takes less than a minute.

Build Conversational AI experiences your customers will love | postage.ai
Build Conversational AI experiences your customers will love | postage.ai

AI Chatbots, spend less, automate more

Fastest way to build customized chatbot experiences that your customers will remember. Sales? Banking? Customer Service? We've got you govered with hundreds of pre-trained AI intents that simply work.

Build AI Chatbots

Drag and Drop

It's simple, just visually write chat messages in a logical order, select pretrained intenets, and let the magic happen. Get a realtime preview as you build, no lag.

Think. Make. Solve.

Build logic based chat automation for every part of your business, from Sales to Customer Service. Detect intent, write custom messages, and deliver impact, today.

Low Code, No Code

Go live in just a click, or scale up with GraphQL API to connect with data across your techstack with {variable} scripting, make every conversations actionable. Unrivaled flexibility to scale awaits, the choice is yours.

Can I connect my Apple Pay to checkout on my phone?

Hey! Where can I find your social media?

I placed an order tuesday, when will I get it?

Do you offer promotional rebates or discounts?

How do I add a card, can't find the link to edit payment?

Where's my order confirmation, I didn't get the email?

What time is your store open until, the one near me?

Hey! I want to buy this, can you help me checkout.

How do I return this item, I just don't like it

What is your refund policy, can I still return?

Custom Chatbots to Track and Convert Every Touchpoint

Drag + Drop

No Code? No problem. Build chat automation funnels visually from start to finish in just a few clicks

Chatbot Editor

Live Chat

The only solution designed for creating inbound-first sales pipeline right within your website

Launch Ready AI

Apply pre-trained intent models from Sales to Marketing that improves with every chat session

Deep Analytics

Export chat sentiment, conversion, and advanced CX metrics with GraphQL

Integrations

Go from message to action with open source WebSocket events to external services

Developer API

Build programatically with GraphQL low-code API across web and mobile apps

Launch Chatbot

Start for Free

Build Amazing Experiences Today

Growth minded teams have made the switch to get more for their inbound marketing spend. Improve conversion and customer journey with AI Chatbots.

Launch Chatbot Editor

Start Connecting Customers - No Credit Card Required

Check out code samples & tools on github


Low-Code No-Code Chatbot Builder for Automated Inbound Marketing with Live Chat Messaging

Live Chat Marketing, Automated.

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1 Results may vary and are not an expression of any warranty, guarantee, nor a business opportunity, implied or otherwise. Selective figures may respresent a snapshot point in time, a subset of high performance customer success stories, affiliates or users with early-stage growth traction. 2 Prices and content subject to change without notice. 3 Representations made on this site does not constitute a business opportunity under U.S. regulation. 4 PostageAI makes no guarantee as to the validity, accuracy, or otherwise the content generated using Artificial Intelligence or other techniques by bots. The customer assumes sole responsibility for the usage of the software in their app or website.